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Frequently asked questions
We’re based in Southern California, where every roast is handcrafted and shipped directly from our HQ. No warehouses, no middlemen.
In gaming, Permadeath mode isn’t for casuals, it’s for players who commit. Every decision matters, every mistake has weight. That’s our approach to coffee, small batches, roasted with intention. No shortcuts, no retries.
Orders typically ship within 3 business days. You’ll receive tracking information as soon as your coffee is on the way. For further information please see our Shipping Policy.
Currently, we ship across the U.S. For further information please see our Shipping Policy.
Shipping rates are calculated at checkout based on your location and order size.
For further information please see our Shipping Policy.
Every bag is roasted to order or a day or two before drops. No warehouse stock, no stale beans. You’ll see the roast date hand written right on your bag.
Those are coffee chaff. Chaff is the thin outer skin of the coffee bean that sheds as the beans roast. It’s completely harmless, tasteless, and a sign that your coffee was freshly roasted, not industrial processed. Nothing to worry about, just part of the craft.
We always recommend whole beans for maximum freshness, but if you need your coffee ground, you can request it at checkout. Just let us know your primary brewing method. We can accommodate grind requests up to 24 hours after your order is placed.
We offer carefully selected single-origin coffees in our core drops, each designed to highlight distinct flavor profiles and playstyles. Our limited-edition drops rotate more frequently, giving you a chance to experience new and unique coffees. From smooth and balanced to bold and dark, there’s a roast for every type of player.
Nope. Just 100% coffee expertly roasted for natural focus and energy without the crash.
Our coffee works great in drip brewers, pour-overs, french presses, and espresso machines although we prefer manual brewing methods. Visit our Brew Guides for more details on our recommended methods.
Keep it sealed in its original bag or an airtight container, stored in a cool, dry place. No fridge or freezer needed.
For peak flavor, enjoy within 4–6 weeks of the roasting date on the bag. After that, the coffee’s still safe to drink, but flavor will begin to mellow.
We operate fully within local and state regulations under a California Cottage Food Permit (No. 1003610, County of Riverside) and hold an active city business license. All coffee is roasted, packaged, and sold in compliance with applicable food safety, labeling, and business requirements.
Reach out to us using the contact form to the right or via support@permadeathcoffee.com and we’ll make it right. Customer satisfaction is a top priority.
Please contact us within 12 hours of placing your order if you need to make a change.
Because each order is roasted fresh, we can’t accept returns on opened coffee. If there’s an issue with your order, please let us know and we will make it right.